[01] Using the platformThese terms govern your use of this site. All written and visual content is our intellectual property unless someone else is credited. You may not scrape, mirror, or republish substantial portions for commercial purposes. Pricing, availability, and product information are provided as accurately as we can manage but may be updated or corrected at any time; the price you see when you confirm an order is the price you pay. We may decline service for any reasonable cause, including out-of-stock items or suspected misuse, and will refund any payment in full. Our liability for defects is limited to repair, replacement, or refund of the item itself. Statutory consumer protections in your jurisdiction apply. Any disputes are subject to the courts of the country in which we are registered.
[02] Orders & releasesDrops are limited and sell in the order received. We confirm by email; if something sells out, we let you know and refund in full.
[03] Liability & contactIf you'd like to access, update, port, or erase any personal information we have on file, please contact us — we'll act on it within thirty calendar days, at no charge. You have the right to withdraw consent for any future processing, to restrict how we use existing records, and to ask that your data be moved to another service in a portable format. Records subject to legal retention (orders, invoices) cannot be deleted before the required period elapses, but everything else can. You also have the right to raise a complaint with the supervisory authority in your country. Questions? Write to hello@willow-zonefield.com.
By using the Willow & Zonefield website you accept these Terms of Service. Willow & Zonefield provides seasonal floral arrangements, wedding flowers, and event installations. Content on this site is for general information and does not form a binding offer. Specific service terms, deliverables, and pricing are established in separate written agreements with individual clients.
All text, images, graphics, and layouts on this site are the property of Willow & Zonefield and are protected under applicable intellectual property laws. Reproduction or modification without written permission is prohibited. Willow & Zonefield endeavours to keep information accurate but does not guarantee completeness. To the fullest extent permitted by law, Willow & Zonefield accepts no liability for indirect or consequential damages arising from use of this website.
These terms are governed by the laws of Japan. Disputes are subject to the exclusive jurisdiction of the Tokyo courts. Willow & Zonefield may update these terms at any time; changes take effect on publication. For questions, write to hello@willow-zonefield.com or 〒197-0804 Tokyo, Akiruno City, Akigawa, 1-9-14.